Solutions > Retail & CPG
THE CHALLENGE
Slow Signals Cost You
Retention And Revenue
Retail & CPG margins are thin and stockouts unforgiving. By the time your team gets an answer, the decision window has already closed.
That conversion drop you flagged last week is still waiting on analyst validation while the promo window shrinks. Inventory issues are invisible until markdown is the only option left. And the margin erosion finance flagged last quarter was already compounding while merchandising and supply chain were looking at different numbers from different systems.
In retail, the cost of a late answer isn't just a missed opportunity. It's the sale, the margin, and sometimes the customer. But it doesn't have to be that way.
RETAIL & CPG SOLUTIONS
The Agentic Analytics Platform
For Retail
For Retail
Supply Chain Optimization
Supply Chain Optimization: Detect OTIF risks and carrier delays before they trigger penalties or impact fill rates.
Shrink and
Loss
Loss
Pinpoint patterns in loss data to accelerate investigations and reduce exposure before quarter close.
Operational Expense Control
Uncover labor, logistics, and overhead variances before they show up as budget overruns in finance reviews.
Promotion and
Markdown
Markdown
Identify which SKUs are eroding margin early enough to adjust pricing before loss compounds.
Conversion Analysis
Diagnose cart abandonment and fulfillment friction fast enough to recover revenue this week, not next.
Inventory Coverage Monitoring
Track weeks of supply by region and SKU to prevent both stockouts and overstock simultaneously.
Sell-Through Intelligence
Surface category and store performance gaps while you can still intervene on inventory allocation.
Customer Engagement Optimization
Connect loyalty behavior to basket composition so merchandising can act on what drives repeat purchase.
Sales Growth During
Demand Shift
Demand Shift
Internal Adoption in
Three Months
Three Months
Report Backlog
Eliminated
Eliminated
PLATFORM CAPABILITIES
Your Analytics Agent For Retail
Answers at the Speed of Retail
From Retail Data to Dashboard
SpotterViz is a dashboarding agent that turns your retail data into production-ready dashboards tailored to your retail workflows in minutes. No analyst queue. No multi-week build cycle. Merchandising gets SKU-level sell-through views. Supply chain sees OTIF and carrier performance. Finance tracks margin leakage by category. All built using natural language, all ready to share immediately.
DISCOVER SPOTTERVIZ
Your Metrics, Your Logic
Spotter Semantics ensures every answer reflects your business reality. Define sell-through, OTIF, shrink, and margin once. Spotter applies those definitions consistently across every query, every team, and every analysis. No more reconciling conflicting numbers. Just one source of truth your merchandising, supply chain, and finance teams all trust.
LEARN ABOUT SPOTTER SEMANTICS
Connect Your Retail Stack
Your data warehouse holds part of the story. Spotter Connectors bring in the rest. POS, WMS, ERP, ecommerce, loyalty, returns, and supplier data flow into one conversation. Spotter reasons across all of it so you can answer cross-functional questions without waiting for someone to build another pipeline or export.
EXPLORE SPOTTER CONNECTORS
Enterprise Trust, Retail Scale
Retail operates at massive scale across stores, regions, channels, and teams. Enterprise AI Trust ensures Spotter delivers governed intelligence at that scale. Row-level security. Role-based access. Audit-ready monitoring. Bring your own LLM. No data retention. Your compliance team, your board, and your regulators can verify exactly how AI operates.
LEARN ABOUT ENTERPRISE AI TRUSTRESOURCES
See How Retail Leaders
Use ThoughtSpot
FEATURED CASE STUDY
How Canadian Tire Drove 20% Sales Growth During a Demand Shift
Canadian Tire replaced slow, fragmented reporting with ThoughtSpot's agentic analytics platform, giving merchandising and supply chain teams the speed to act on demand signals before revenue was lost. They achieved:
- 20% sales growth during a period of significant demand volatility
- Faster cross-functional decision-making across inventory and commercial teams
- Real-time visibility replacing after-the-fact reporting cycles
INFRASTRUCTURE
The Technical Foundation
Retail Demands
Native integrations with Snowflake,
Databricks
Pre-built connectors for POS, WMS, and ERP
systems
Row-level and column-level security policies
SOC 2 Type II and ISO 27001 certified
Role-based access control for store and
region
Real-time query performance on billion-row
datasets
API and SDK support for embedded analytics
No data movement required, queries in place
Frequently Asked Questions
This means merchandising, supply chain, and
operations teams can intervene mid-cycle while
outcomes are still recoverable, not after the damage
shows up in weekly reviews or month-end financials.
The intelligence arrives when decisions still
matter.
Start Protecting Margin Before Stockouts and Markdowns Hit Your Bottom Line
ThoughtSpot is the Agentic Analytics platform that empowers everyone to ask and answer any question, on any data, anywhere you work.
