ThoughtSpot Sub-processors

Last Updated November 21, 2025

To support delivery of the ThoughtSpot Cloud and ThoughtSpot Mode (as applicable the “Service”), ThoughtSpot, Inc. (or one of its Affiliates identified below) may engage and use the data processors listed here. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the ThoughtSpot Data Processing Addendum or Mode Data Processing Addendum, as applicable.

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ThoughtSpot Affiliates

The following entities are ThoughtSpot Affiliates. They may function as sub-processors to provide the Service and related support to the extent respective restricted employees have access to Customer Personal Data.

Entity Entity Country Service Performed Applicable Service(s)
ThoughtSpot, Inc. USA Support and consulting services, technical services to support provisioning and maintenance. All
ThoughtSpot EMEA Ltd. UK All
ThoughtSpot India Private Limited India All

ThoughtSpot Cloud Third-Party Sub-Processors

Entity Entity Country Service Applicable Service(s)
Amazon Web Services, Inc. USA Cloud hosting and infrastructure provider. ThoughtSpot Cloud
Google LLC USA Cloud hosting and infrastructure provider. Large Language Model data processing services. ThoughtSpot Cloud
ThoughtSpot SeekWell
Microsoft, Inc. USA Large Language Model data processing services. ThoughtSpot Cloud
Sendgrid, Inc. (Twilio) USA Email notification services. ThoughtSpot Cloud
Intercom, Inc. USA In-app communications platform. ThoughtSpot Cloud
Mixpanel USA UI Analytics platform. ThoughtSpot Cloud
Elasticsearch, Inc. USA In-app search and data indexing. ThoughtSpot Cloud
Snowflake Inc. USA Large Language Model data processing services. ThoughtSpot Cloud
Cloudflare, Ltd. USA Cloud hosting for the Remote Model Context Protocol Server. ThoughtSpot Cloud
Rocketlane Corp. USA Customer implementation and onboarding related to Consulting Services. ThoughtSpot Cloud

ThoughtSpot Analyst Studio

Entity Entity Country Service Applicable Service(s)
Amazon Web Services, Inc. USA Cloud hosting and infrastructure provider. ThoughtSpot Analyst Studio
Snowflake Inc. USA Infrastructure provider. ThoughtSpot Analyst Studio
Mailgun Technologies, Inc. USA Email notification services. ThoughtSpot Analyst Studio
Intercom, Inc. USA In-app communications platform. ThoughtSpot Analyst Studio
Segment, Inc. USA Analytics provider. ThoughtSpot Analyst Studio
Microsoft, Inc. USA Large Language Model data processing services. ThoughtSpot Analyst Studio

In addition, while ThoughtSpot will not ask you to do so, in the event you provide Personal Data as part of a support request, ThoughtSpot engages the following entities, which may have access to or Process Personal Data:

Entity Entity Country Service Applicable Service(s)
Salesforce, Inc. USA Provides certain support services. If Customer utilizes Salesforce for support offerings, and includes Personal Data in support communications, it will be processed by Salesforce. ThoughtSpot Cloud
Atlassian Pty. Ltd. Australia Confluence is used for technical incident response and support, and Jira is used for bug and ticket handling. If Customer utilizes ThoughtSpot’s support ticketing system, and includes Personal Data in support communications, it will be processed by Atlassian. ThoughtSpot Cloud

ThoughtSpot Mode Third-Party Sub-processors

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To receive notifications of new sub-processors, please provide your contact information below. Only customers with an active subscription to ThoughtSpot services are entitled to receive notifications of new sub-processors, so please use the appropriate corporate email address for you or your company.