To support delivery of the ThoughtSpot Cloud and ThoughtSpot Mode (as applicable the “Service”), ThoughtSpot, Inc. (or one of its Affiliates identified below) may engage and use the data processors listed here. Capitalized terms not defined on this page have the meanings ascribed to them by the terms set forth in the ThoughtSpot Data Processing Addendum or Mode Data Processing Addendum, as applicable.
Sign up here to receive notifications of new sub-processors.
The following entities are ThoughtSpot Affiliates. They may function as sub-processors to provide the Service and related support to the extent respective restricted employees have access to Customer Personal Data.
| Entity | Entity Country | Service Performed | Applicable Service(s) |
|---|---|---|---|
| ThoughtSpot, Inc. | USA | Support and consulting services, technical services to support provisioning and maintenance. | All |
| ThoughtSpot EMEA Ltd. | UK | All | |
| ThoughtSpot India Private Limited | India | All |
| Entity | Entity Country | Service | Applicable Service(s) |
|---|---|---|---|
| Amazon Web Services, Inc. | USA | Cloud hosting and infrastructure provider. | ThoughtSpot Cloud |
| Google LLC | USA | Cloud hosting and infrastructure provider. Large Language Model data processing services. |
ThoughtSpot Cloud ThoughtSpot SeekWell |
| Microsoft, Inc. | USA | Large Language Model data processing services. | ThoughtSpot Cloud |
| Sendgrid, Inc. (Twilio) | USA | Email notification services. | ThoughtSpot Cloud |
| Intercom, Inc. | USA | In-app communications platform. | ThoughtSpot Cloud |
| Mixpanel | USA | UI Analytics platform. | ThoughtSpot Cloud |
| Elasticsearch, Inc. | USA | In-app search and data indexing. | ThoughtSpot Cloud |
| Snowflake Inc. | USA | Large Language Model data processing services. | ThoughtSpot Cloud |
| Cloudflare, Ltd. | USA | Cloud hosting for the Remote Model Context Protocol Server. | ThoughtSpot Cloud |
| Rocketlane Corp. | USA | Customer implementation and onboarding related to Consulting Services. | ThoughtSpot Cloud |
| Entity | Entity Country | Service | Applicable Service(s) |
|---|---|---|---|
| Amazon Web Services, Inc. | USA | Cloud hosting and infrastructure provider. | ThoughtSpot Analyst Studio |
| Snowflake Inc. | USA | Infrastructure provider. | ThoughtSpot Analyst Studio |
| Mailgun Technologies, Inc. | USA | Email notification services. | ThoughtSpot Analyst Studio |
| Intercom, Inc. | USA | In-app communications platform. | ThoughtSpot Analyst Studio |
| Segment, Inc. | USA | Analytics provider. | ThoughtSpot Analyst Studio |
| Microsoft, Inc. | USA | Large Language Model data processing services. | ThoughtSpot Analyst Studio |
In addition, while ThoughtSpot will not ask you to do so, in the event you provide Personal Data as part of a support request, ThoughtSpot engages the following entities, which may have access to or Process Personal Data:
| Entity | Entity Country | Service | Applicable Service(s) |
|---|---|---|---|
| Salesforce, Inc. | USA | Provides certain support services. If Customer utilizes Salesforce for support offerings, and includes Personal Data in support communications, it will be processed by Salesforce. | ThoughtSpot Cloud |
| Atlassian Pty. Ltd. | Australia | Confluence is used for technical incident response and support, and Jira is used for bug and ticket handling. If Customer utilizes ThoughtSpot’s support ticketing system, and includes Personal Data in support communications, it will be processed by Atlassian. | ThoughtSpot Cloud |
To receive notifications of new sub-processors, please provide your contact information below. Only customers with an active subscription to ThoughtSpot services are entitled to receive notifications of new sub-processors, so please use the appropriate corporate email address for you or your company.